NO-SHOW Policy:

My goal in establishing this policy is to prevent clients not attending their booked service. I would 100% prefer giving the haircut in return for money. That way my clients are happy and I'm happy. However, my past no-shows/ last minute cancellation, and people showing 10-15 minute late have accumulated which have made it difficult for me and my business to grow.

Bookings do tend to get very limited and when no shows occur my other clients who are on the waiting list, who would have happily taken that appointment initially, miss out on their haircut.

If I'm giving late notice of a cancellation, then I do not have enough time to book someone else in to fill that appointment.